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Contacting us via e-mail or via the contact form
Personal data is collected by us when you provide it to us voluntarily, for example, when you contact us. We will, of course, use the personal data provided to us in this way solely for the purpose for which you provided it when contacting us.
Any communication of this information is on a voluntary basis, and in these cases is initiated by you. Insofar as this involves information regarding communication channels (e.g. e-mail address, telephone number), we will use these channels to contact you in accordance with your request.
Purposes of data processing
The purpose of processing your data is to handle and respond to your request.
The legitimate interest in the processing lies in the purposes described.
The legal basis for the processing of the data that you provide in the process of contacting us, is Article 6(1)(1)(f) GDPR.
Duration of data storage
We will delete your data that we have received in the course of contacting you as soon as they are no longer required to fulfill the purpose for which they were collected, i.e. your request has been fully processed and no further communication with you is required or requested.
Right to object
You can contact our data protection officer at any time about deleting the data relating to your request. However, we may then not be able to process your request in full.
Transfer of data to third parties
As a matter of principle, your data will not be transferred to third parties unless we are legally obliged to do so. Insofar as external service providers come into contact with your personal data, we have ensured that they comply with the provisions of data protection laws through legal, technical and organizational measures as well as regular checks. Furthermore, these service providers may only use your data in accordance with our order.
We place great importance on processing your data within the EU/EEA. However it may be the case that we use service providers who process data outside the EU/EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient prior to the transfer of your personal data. This can be achieved, for example, by means of EU standard contracts or Binding Corporate Rules or special agreements to whose regulations the company may be subject.
We are happy to provide you with information as to whether personal data relating to you is being processed; if this is the case, you have a right to information about this personal data and to the data protection measures specified and listed in detail in Article 15 GDPR. In addition, you have the right to rectification (Article 16 GDPR), the right to restriction of processing (Article 18 GDPR), the right to have your data deleted (Article 17 GDPR) and the right to data portability (Article 20 GDPR) under the respective legal provisions.
What right do you have in case of data processing based on your legitimate or public interest?
According to Article 21(1) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1) (1)(e) GDPR (data processing in the public interest) or on the basis of Article 6(1) (1)(f) GDPR (data processing for the protection of a legitimate interest).
You can revoke your consent to the processing of personal data at any time. Please note that the revocation is only effective for the future.
Without prejudice to these rights and the possibility of seeking any other administrative or judicial remedy, you may at any time exercise your right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes data protection law (Article 77 GDPR).